FAQs - DJ Party Rex

Frequently Asked Questions

How do we book?

We would greatly appreciate it if you could kindly complete the form provided for booking purposes. This would enable us to gather more information about your event and your specific requirements. Thank you for taking the time to provide us with these details, as it helps us to better understand your needs. We look forward to working with you and making your event a successful and memorable one. Please let us know if you have any questions or require further assistance with the booking process.

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Is there a minimum amount of hours to book?

We kindly request a minimum of 3 hours. If you require additional hours, please inform us and we will provide you with a quote accordingly. Thank you for your interest in our services.

Do you provide any other services for weddings, quinceañera or any event?

Thank you very much for reaching out to us. We absolutely offer photo booth services and pride ourselves on providing top-quality open-air photo booths with premium equipment. We would be more than happy to work with you to ensure that your event is one to remember.

Can we creat our own playlist or request songs to be played?

We highly recommend clients to fill out our music planning sheet, which includes genres of music you prefer, favorite artists, and any must-play or do-not-play songs, which we offer at no extra cost. Our extensive online music library accommodates all genres of music, and we even have a helpful "popular songs" section to guide you on key moment songs like first dance, father/daughter, etc. As your wedding DJ, we believe that you should have control over the playlist. This is why we make it easy for you to decide what we play.

What is the deposit require to book?

We require $150 upfront to secure your chosen date and ensure your event goes smoothly. This gives you peace of mind while planning and allows us to give your event the attention it needs. We appreciate your business and are here to assist from payment to event day.

How long does it take to set up and break-down your equipment?

Our extensive experience coordinating weddings and events in various locations throughout The Coachella Valley and surrounding areas shows that the typical set-up duration usually ranges between 60-90 minutes. Regarding packing up, disassembling the multiple systems may increase the breakdown time to more than 1 hour.

When is the final balance due?

It is our policy to collect the final balance three weeks prior to the occurrence of your event. We take this opportunity to meet and discuss your planning forms with you either in-person, via phone or online chat 4-6 weeks before your event day. This allows us to address any doubts or concerns you may have regarding our wedding DJ services. It is common for customers to choose to make payments, and if this is the case for you, we will update your invoice with the corresponding payments and remaining balance each time. Our team is committed to ensuring quality services to our valued clients.

What is your cancellation policy?

Our company policy clearly states that the retainer fee is non-refundable. However, we understand that circumstances may arise that require the cancellation of your scheduled event. Rest assured, we will utilize your retainer fee towards any future events that you may schedule with us. We appreciate your understanding of our policy and are committed to providing exceptional service for your future events.